🔒 PRIVACY & PERSONAL DATA

Dragon 88 Privacy Policy – Personal Data Protection for Malaysian Members

At Dragon 88, your privacy is not merely a legal obligation — it is a core value we take seriously. This document clearly explains what data we collect, how it is used, who can access it, and what your rights are as a Dragon 88 Malaysia member.

Last Updated: 1 January 2026
Version 3.1 – Bahasa Malaysia
Compliant with Malaysia PDPA 2010
SSL 256-bit Encryption
Malaysia PDPA 2010
No Data Sales
Data Stored Securely
User Access Rights
support@dragon88.me

Dragon 88's Privacy Commitment to Malaysian Members

Six core pillars of privacy protection we pledge to every member

Bank-Grade Data Encryption

All personal and financial data of Dragon 88 members is encrypted using 256-bit SSL — the same standard used by Maybank and CIMB to protect their customers' data.

PDPA Malaysia 2010 Compliant

Dragon 88 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We only collect data that is necessary and with your explicit consent.

No Data Sales

Dragon 88 has never and will never sell, rent, or trade members' personal data to third parties for marketing purposes or commercial gain.

Full Control in Your Hands

You have the right to access, correct, download, and request the deletion of your personal data at any time through your Dragon 88 account settings panel.

Optional Marketing (Opt-in)

Dragon 88 only sends marketing communications — including promotions, bonuses, and special offers — to members who have actively opted in. You may unsubscribe at any time.

Data Breach Notification

In the event of a data breach involving your personal information, Dragon 88 will notify you within 72 hours and take immediate remedial action.

This Privacy Policy explains how Dragon 88 ("we", "the platform") collects, uses, stores, and protects your personal information ("data") when you use the dragon88.me website and all related services. This document is written in English and is intended for users in Malaysia.

By registering for or using the Dragon 88 platform, you agree to the collection and use of information as described in this Privacy Policy, which is to be read together with Terms & Conditions Dragon 88. If you do not agree, please discontinue use of this platform.

1Introduction & Scope of Dragon 88's Privacy Policy

Dragon 88 recognises that privacy is a fundamental right of every individual. We believe trust is built through transparency — which is why we have prepared this clear, easy-to-understand document on how we handle your data.

This Privacy Policy applies to:

  • All visitors to dragon88.me, whether registered or not.
  • All registered Dragon 88 members in Malaysia who use any of our services — Live Casino, table games, slots, sports, poker, esports, or virtual sports.
  • Individuals who contact the Dragon 88 support team via live chat, email, or WhatsApp.
  • Users who interact with Dragon 88 campaigns or promotions.

This Policy does not apply to third-party websites or platforms that may be linked from Dragon 88. We encourage you to read the privacy policies of those sites separately.

Malaysia PDPA Compliance

Dragon 88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (Act 709). We adhere to the seven data protection principles established under Malaysian law, including the General Principle, Notice & Choice, Disclosure, Security, Data Integrity, Access, and Data Transfer Principles.

2What Personal Data Does Dragon 88 Collect?

Dragon 88 collects your personal data in several ways — either directly from you or automatically through your use of the platform. Below is a full breakdown of the data collected:

A. Data You Provide Directly

  • Registration Information: Full name, Malaysian phone number, password (stored in encrypted form), date of birth, and email address (if provided).
  • Identity Verification (KYC): MyKad or Malaysian Passport copy, selfie for facial verification — collected only when required for withdrawal verification or account security.
  • Payment Information: E-wallet account name (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) and bank account number for withdrawal purposes. We do not store your e-wallet password or PIN.
  • Support Communications: Live chat transcripts, emails, and any communications you send to Dragon 88.

B. Data Collected Automatically

  • Device Data: Device type, operating system, phone model, screen resolution, and unique device identifier.
  • Network Data: IP address, internet service provider (ISP), IP-based location (city/state level only).
  • Activity Data: Pages visited, buttons clicked, time spent, game history, betting history, and transaction history.
  • Cookie Data: Session cookies, preference cookies, and analytics cookies (see Section 6 for details).
Data Category Example Mandatory / Optional
Identity InformationName, phone number, date of birthMandatory
KYC InformationMyKad, verification selfieWhen required
Payment InformationTnG account number, DuitNowMandatory (for withdrawals)
Gaming Activity DataBetting history, winningsAuto
Technical DataIP address, device typeAuto
Marketing PreferencesEmail/SMS promotional subscriptionsOptions

3How Does Dragon 88 Use Your Data?

Data collected by Dragon 88 is used solely for legitimate and transparent purposes. Below is a complete list of how your data is used:

  • Account Management: Creating and maintaining your Dragon 88 account, processing logins, recovering passwords, and keeping your account secure.
  • Transaction Processing: Processing deposits (via Touch 'n Go, GrabPay, DuitNow, FPX, and others) and withdrawals in Malaysian Ringgit (RM) accurately and securely.
  • Service Delivery: Providing access to all Dragon 88 games — Live Casino, slots, sports (including Malaysia Super League, EPL, badminton), poker, esports, and virtual sports.
  • Eligibility Verification: Verifying age (18 and above) and location (Malaysia) to ensure compliance with our terms of service.
  • Bonus & Promotion Management: Calculating rollovers, crediting cashback, managing VIP tiers, and ensuring bonuses are awarded only to eligible members.
  • Anti-Fraud & Security: Detecting and preventing fraud, money laundering, bonus abuse, and any unlawful activity on the Dragon 88 platform.
  • Support Communications: Responding to enquiries, resolving complaints, and providing technical assistance to members.
  • Marketing (with consent): Sending promotional information, bonuses, and special offers to members who have opted in to receive such communications.
  • Analytics & Improvement: Analysing usage patterns to improve platform performance, user interface, and the overall playing experience on Dragon 88.
  • Legal Compliance: Complying with Malaysian legal requirements, including PDPA 2010 and applicable anti-money laundering regulations.
Data Minimisation Principle

Dragon 88 adheres to the principle of data minimisation — we only collect data that is strictly necessary for the purposes stated above. We do not collect excessive or irrelevant data in connection with the operation of the Dragon 88 platform.

4Data Sharing & Disclosure to Third Parties

Dragon 88 sell, rent, or trade your personal data to any third party for marketing purposes or commercial gain. However, in the normal course of platform operations, Dragon 88 may share your data with the following parties, strictly on a need-to-know basis:

  • Game Provider: Evolution Gaming, Pragmatic Play Live, SA Gaming, Ezugi, and other providers receive session data (anonymous player ID, bet amounts) to operate games. They do not receive your full identity data.
  • Payment Providers: Transaction details (amount, destination account number) are shared with e-wallet providers (Touch 'n Go, GrabPay, DuitNow) and FPX banks solely for the purpose of processing financial transactions.
  • Cloud Infrastructure Provider: Data is stored on servers managed by licensed cloud providers, bound by strict confidentiality agreements with Dragon 88.
  • Legal Authorities: Dragon 88 will disclose data to Malaysian authorities (police, courts, Royal Malaysian Customs Department) when required to do so by court order or applicable law.
Cross-Border Data Transfers

Some Dragon 88 service providers (in particular international game providers) may operate outside Malaysia. In such cases, Dragon 88 ensures that all data transfers are carried out with adequate security measures and in compliance with Malaysia's PDPA 2010.

5Dragon 88 Data Security Measures

Dragon 88 takes security infrastructure seriously to protect your personal data. The following are the technical and organisational measures we have put in place:

All communications between your browser and Dragon 88's servers are secured with TLS 1.3 (Transport Layer Security) using AES-256 encryption. This means all data transmitted — including login credentials, financial transactions, and game data — cannot be read by any third party while in transit. You can verify the secure connection via the padlock icon in your browser's address bar.

Dragon 88 members' personal data is stored in databases encrypted with AES-256. Your password is never stored in plain text — it is hashed using the bcrypt algorithm with a unique salt. KYC information (MyKad, identity documents) is stored in a separate server segment with stricter access controls.

Internal access to Dragon 88 members' personal data is restricted to staff on a need-to-know basis only. All access is logged and audited regularly. Dragon 88 staff who handle personal data are required to sign confidentiality agreements and undergo periodic data protection training.

Dragon 88 has a comprehensive data breach response procedure in place. In the event of a security breach involving your personal data, Dragon 88 commits to: (1) Containing the breach within 24 hours; (2) Notifying affected members within 72 hours; (3) Reporting to the Malaysian Communications and Multimedia Commission (MCMC) where required; (4) Providing information on the data affected and the protective steps you should take.

6Dragon 88 Cookies & Tracking Technologies

Dragon 88 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:

You can manage or delete cookies at any time through your browser settings. However, removing mandatory cookies may affect the functionality of the Dragon 88 platform. For analytics and preference cookies, you may opt out without affecting your core gaming experience.

7Your Privacy Rights as a Dragon 88 Member

Under Malaysia's PDPA 2010 and Dragon 88's Privacy Policy, you have the following rights regarding your personal data:

Right of Access

Request a copy of all personal data Dragon 88 holds about you. We will provide it within 21 days.

Right to Rectification

Correct inaccurate or incomplete data via your Dragon 88 account panel or by contacting support.

Right to Erasure

Request the deletion of your data when it is no longer needed, subject to any legal retention requirements.

Right to Restrict Processing

Request that Dragon 88 restrict the processing of your data under certain circumstances, such as during an investigation or dispute.

Right to Data Portability

Receive your data in a machine-readable format (JSON/CSV) for transfer to another platform.

Right to Object

You can object to the processing of your data for direct marketing purposes at any time — we will stop immediately.

To exercise any of the rights above, submit a written request to support@dragon88.me stating the right you wish to exercise and your Dragon 88 account details. Dragon 88 will respond within 21 business days.

8Child Data Protection

The Dragon 88 platform is strictly for individuals aged 18 and above. Dragon 88 does not knowingly collect or process personal data of children (individuals under 18).

Should Dragon 88 discover that personal data of a child has been collected without the knowledge or consent of a parent or legal guardian, we will:

  • Deleting that data from our systems immediately.
  • Closing the associated account without delay.
  • Notifying the parent or guardian if contact information is available.
Underage Account Reports

If you believe a minor has registered a Dragon 88 account without authorisation, please contact us immediately at support@dragon88.me with the subject "Underage Account Report". We will respond within 24 hours.

9Data Retention Period

Dragon 88 does not retain your personal data indefinitely. We apply reasonable retention periods based on the purpose of collection and applicable legal requirements:

Data Type Retention Period Reason
Active Account DataFor as long as the account is activeAccount management
Financial Transaction History7 years after transactionMalaysian legal requirements
Activity & Security Logs2 yearsSecurity & anti-fraud audits
KYC Data (MyKad)5 years after account closureAML/KYC Compliance
Support Communication Records2 yearsComplaint resolution & referral
Analytics Cookie Data13 monthsPlatform performance analytics

Upon expiry of the retention period, data will be securely deleted or anonymised so that it can no longer be linked to any individual.

10Links to Third-Party Platforms & Services

The Dragon 88 platform integrates services from third-party game and payment providers (such as Evolution Gaming for live casino, and Touch 'n Go for e-wallets). While Dragon 88 carefully vets all these providers on security and data protection, we do not have full control over their respective privacy policies.

We encourage you to read the relevant provider's privacy policy whenever you interact directly with their services. Dragon 88 is not responsible for the privacy practices of third parties that operate independently from the Dragon 88 platform.

11Amendments to the Dragon 88 Privacy Policy

Dragon 88 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, updates to Malaysian law, or improvements in how we protect member data.

  • The "Last Updated" date at the top of this page will always reflect the date of the most recent version.
  • For material changes that significantly affect your privacy rights, Dragon 88 will send a notification via your registered email or an in-platform notice at least 14 days before the changes take effect.
  • Continued use of the Dragon 88 platform after the update date constitutes your acceptance of the latest version of this Privacy Policy.
Tip

We recommend bookmarking this page and reviewing it periodically to stay informed on how Dragon 88 protects your privacy.

12Contact Dragon 88's Privacy Officer

If you have any questions, concerns, or complaints regarding Dragon 88's Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

  • Email: support@dragon88.me (with the subject: "Privacy Enquiry")
  • Live Chat 24/7: Available directly on the dragon88.me platform
  • Response Time: Within 3 business days for privacy enquiries

You also have the right to file a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the Ministry of Communications and Digital if you believe your privacy rights have been violated.

This Privacy Policy should be read together with Terms & Conditions Dragon 88. In the event of any conflict between this Privacy Policy and Dragon 88's Terms & Conditions, the Privacy Policy shall take precedence on all matters relating to personal data.

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